Dreamstime is going to remove the prints program (posters and canvases) because customers experienced significant inconveniences and shipping delays.

based on a photo by © Aelita (Olena Abazid) | Dreamstime.com

From Dreamstime’s forum, original post by Achilles (Serban Enache, Dreamstime’ s CEO):

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“We decided to remove the prints program“

The logistical hassle and dependence on third party services made us reconsider the future of this program. It is also the reason why you didn’t see too many updates. This program wasn’t able to take off properly.

It’s the first time we had to remove a product since our inception, 5 years ago. No matter how difficult is to withdraw features that required a lot of work, I consider such move wiser than supporting a program that proved neither able to compete with our core model nor able to help it grow. New programs need to be disruptive in order to compete with core models.

Furthermore, our customers experienced significant inconveniences and shipping delays. None of them were Dreamstime’s fault, but these flaws jeopardized our image in front of customers. All these correlated with the logistical hassle and synchronization burden made it obvious that we need to remove the program as it doesn’t meet our standards.

We will discontinue the product starting Dec. 15th. If you want to order, you can still do it until this date, but take into account that the items might not arrive until Christmas.

Thank you for your understanding.

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